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  • Post category:WORK LIFE
  • Post last modified:May 12, 2020
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Workplace can be a very complicated place. A lot of challenges come in the way while discharging professional duties. There are lot of people working in the same organisation. In such a situation, a difference of opinion is bound to happen. Sometimes, it leads to conflict. This blog focuses on the various conflict resolution techniques.

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Resolving conflict in the organization is very important. If people don’t work in the right spirit and energy, it becomes difficult for the organisation to grow and excel. You must get adopted to the workplace in order to understand and react accordingly. Here, the team leader plays an important role to diplomatically handle the workings of his team. Know these 5 PROVEN WAYS TO IMPROVE TEAMWORK AT WORPLACE. Organisations today face many predicaments. And presence of conflict is one of them. To thrive in this competitive world, every person should know how to resolve conflicts. Here are the various conflict resolution techniques:

Learn to listen    Crucial Conflict resolution techniques and methods for the workplace

Good listening skills: One of the most important conflict resolution technique

The main reason of a conflict is lack of good listening skills by both the parties. At workplace, you will encounter lots of pressing and demanding situations. It may result in either missing the task deadline or loosing the work efficiency. These TIPS TO ENSURE DEADLINE SUCCESS WHILE MAINTAINING SUCCESS can give you some insights on it. 

Also, not always your co-workers are going to agree to your opinions. Therefore, listening to their opinions and views is very essential in order to avoid any conflict. If you listen properly, you might end up having better solutions. Therefore, having good listening skills is an inevitable conflict resolution technique.

Settlement to mutual consent: A conflict resolution technique

Settlement to mutual consent

Don’t get too much defensive of your own views and opinions. Always settle for a commonly acceptable ground by discussing it. It is always better to act in everyone’s benefit and interest. Mutual consent is very crucial to avoid any sort of unpleasant conflict at work. Avoid to piss off anyone by your decisions. Do what is good for the organisation as a whole in order to resolve conflicts.

Ask for opinions   Crucial Conflict resolution techniques and methods for the workplace

Conflict resolution technique: Asking opinions

It is unwise to think that you are self-sufficient in handling any situation. There will be times when you will need the contribution of your co-workers. Therefore, always ask for their opinions and help. It is one of the INTEGRAL WAYS TO STRENGTHEN YOUR DECISION MAKING ABILITY. When you have listened to the perspective of everyone, deciding the best possible way becomes easier. Let your colleagues feel important by valuing their views. This a very important conflict resolution technique.

Be introspective  Crucial Conflict resolution techniques and methods for the workplace

Being introspective to resolve conflicts at work

Reflect upon your own actions. You can also be wrong at times. Accept your mistakes and surrender. Don’t feel ashamed to face your own faults. You can always learn a lot from your mistakes if you have a LIFELONG LEARNING DESIRE: THE KEY TO SUCCESS. Introspecting will help you take good decisions because you know where you are going wrong. This will help you resolve conflict at work and come to a wise conclusion.

Don't be argumentative  Crucial Conflict resolution techniques and methods for the workplace

Don’t be argumentative

Don’t be very argumentative and aggressive. Maintain your calm even in the most precarious situations. When you become too much defensive, your ability to resolve any conflict reduces manifold times. People will not even want to have any sort of conversation with you and let you alone resolve the conflict. Conflict resolution is one of the ESSENTIAL BEHAVIORAL SKILLS THAT EMPLOYERS NEED IN INDIA and thus, it’s important to keep a check on your behavior.

Get rid of ego

Most important conflict resolution technique: Get rid of ego

You have already analysed the above conflict resolution techniques. This one is the most important method to help you tackle any sort of difficulties at workplace. Don’t let your ego ruin your rapport with your co-workers. It is important to let go of ego at workplace to see the bigger picture. The key is that MORE KNOWLEDGE = LESS EGO AND HIGH LEARNING CAPACITY. So, having good relationship with everyone in the workplace is essential to resolve conflict.

These were some important tips to resolve conflict at work. It is crucial to have a positive environment in the workplace. Frequent conflicts will lead to mismanagement and will affect the reputation of the organisation. Therefore, keep a check on your ability to deal with conflicts. You should know how to treat conflicts in the right spirit.


Uni Square Concepts is an advertising agency located in New Delhi, India. By initiating The Uni Square Blog, we aim to provide a comprehensive portal where readers can educate themselves about the various aspects of advertising and marketing. The articles and blogs are written by our professional team of content writers, under the guidance of senior leaders of Uni Square Concepts including its CEO, Uday Sonthalia.